F.A.Q

What does FastCDKeys.com?

FastCDKeys.com is the fastest and most efficient way of receiving Full game downloads as well as the latest add-ons and expansions. Instead of heading to your local game store and purchasing a your physical product we aim for you to receive your code instantaneously. This is not only the quickest way of you receiving, downloading and playing your game, but also the most environmentally friendly way possible. Most physical disks now require some form of digital download once on your system, as games now use vast sums of memory. We believe this can all be completed in one fast transaction so that you can start playing your games sooner rather than later!

Is the game I receiving as a code exactly the same as the disk version?

Yes! If you purchase a full game download on FastCDKeys.com you will enjoy all of the features you would hope to receive on a physical disk, this is inclusive of DLC’s and Beta modes from new release and day one release products. The only things you may miss out on is the instruction manual, which may be found either in game or on the publishers website for any given game.

Can I change my delivery address?

Due to the speed of delivery and for the safety and security of all of our customers and related accounts. FastCDKeys will only be able to despatch items to your registered email address. Once your CD Key has been despatched we are unable to make changes to the order or delivery address. If you have purchased in error please do not hesitate to contact us at info@FastCDKeys.com so that we may take the necessary steps to validate your code and confirm a refund or exchange of your item. We are always happy to help.

Can I change my payment details and billing address?

Due to the speed of despatch of any CD key from FastCDKeys.com we are only able to send your code to your registered account details. Any changes to your order after despatch must be made by contacting info@fastCDKeys.com. We are always happy to help.

Can I return my order if I have ordered an incorrect item?

If you have ordered an incorrect item in error, please get in contact with our customer services team as soon as possible so that we are able to assist with any return arrangements. Due to the nature of despatch and the digital form of products we may need to go through a check process in order to a certain if the key has been redeemed. If you have any further questions before purchase, please do not hesitate to get in contact. We are always happy to help.

WIP - Can I track my order?

We aim to despatch any digital products instantaneously. If you require assistance or you are unable to loacate your key, please do not hesitate to contact info@FastCDKeys.com we will always be happy to assist in any way we can, and provide a checking service in order to ascertain if there has been any ongoing issues with your order. Once a key is purchased you may find the despatch email may end up in a junk or spam folder, we believe it would be a good idea to check in these folders to make sure your CD Key has not been received to these folders in error.

Has my order been dispatched?

Once your order has been dispatched from our, you should receive an automated dispatch email to inform you of this. If this dispatch confirmation is not received and you have any concerns regarding the dispatch of your order, please contact our customer services team via email at info@FastCDKeys.comso that we can investigate for you. If you are having issues locating your product it may have been delivered to your spam or junk folders, we would advise you check these folders prior to contacting the customer services team.

How can I cancel an order?

We aim to despatch codes instantaneously upon payment. If you require any assistance after payment is made and your email has been received, it is important to get in contact with the customer service team as soon as possible prior to redemption of the code in order to allow for the correct checks to be made by our customer service team. For any questions or requests please do not hesitate to contact info@FastCDKeys.com.

How can I contact customer services?

Our customer services team are ready and available to answer your queries Monday to Friday, 9am to 5.30pm via email. You can contact our customer services team via the following email address: info@FastCDKeys.com. We aim to answer all customer service queries as promptly as possible and you should receive a response within 3 days. We always look forward to hearing from our customers and are always happy to help!

How do I create an account withFastCDKeys?

In order to create an account with our store, hover over the “log into your account” tab on the top left corner of our website and select “Signup.” Here, you will be able to create an account using your First Name, Last Name and Email Address. Having an account with our store will allow you to move through the checkout process faster, store multiple delivery addresses and billing information as well as view and track orders associated with your account.

How long will it take for my order to be delivered?

FastCDKeys uses technology to instantaneously despatch via email any purchasemade on site, providing you have an account with us. In order to receive your digital download code you must sign up for an account with your preferred email address. For your safety and security we are only able to despatch to your registered email address. If you have any further questions regarding delivery of your CDKeys and digital codes please do not hesitate to contact our customer service team at info@FastCDKeys.com. We are always happy to help.

Is it safe to order over the internet?

FastCDKeys.com is fully secure and PCI compliant. We are also a registered data controller with ICO and do not store any personal information. Rest assured that any personal and payment information used during the order process is encrypted and protected for a secure shopping experience.